Frequently asked questions
Product basics and how to get help from the Stonks Ask. team.
What is Stonks Ask Terminal.?
An AI research workspace for individual investors. You ask questions about stocks and see charts, news, and AI answers alongside the conversation.
Does Stonks give investment advice?
No. Stonks helps you research and understand companies and markets. It is not investment, tax, or legal advice. Decisions remain yours.
Where do the numbers and charts come from?
Market data and fundamentals are pulled from professional financial data providers (including FMP coverage of equities, crypto, and commodities). Interactive charts are powered by TradingView. AI answers are grounded in that live context when available.
Which AI models can I use?
You can choose from multiple models (including efficient and premium options) and switch anytime in settings. Premium models use more of your monthly allowance.
How does Parqet fit in?
Connect Parqet to import your portfolio so answers can relate to what you actually hold. Parqet remains your portfolio tracker; Stonks is the research layer beside it.
How does pricing work?
Terminal starts from €21.99 / month (incl. VAT) with included AI usage. Higher Pro and Pro+ tiers include more monthly allowance. You can also start with a low-cost starter pack and add usage top-ups if you need more.
Who is Stonks for?
Self-directed retail investors who want faster fundamental research, particularly those who already track their holdings (for example with Parqet) and want AI answers that use that context.
How do I contact support?
Email support@stonksask.me. Include your account email and a short description of the issue so we can help faster.
Can I suggest improvements or features?
Yes — we welcome product feedback and feature ideas. Send them to the same support inbox; they help us prioritize what to build next.
How quickly will I get a reply?
We aim to respond within a few business days. Complex billing or technical cases may take a little longer while we investigate.